Live-dealer providers: what's behind the scenes

Live-dealer providers: what's behind the scenes

Why live games are important

Live casino has become a separate segment of the industry: it combines the atmosphere of a real casino with the convenience of online access. Players see live dealers, real cards, roulettes or wheels of luck, and all processes are broadcast in real time. Behind this are providers who build studios, develop software and provide security.

Live Gaming Market Leaders

Evolution Gaming

World leader: roulette, blackjack, baccarat, as well as unique shows (Crazy Time, Monopoly Live, Dream Catcher).
Studios: dozens of venues in Latvia, Lithuania, Malta, Canada, USA.
Innovation: Hybrid formats with bonus rounds and gamification.

Playtech Live

Range: Classic games and branded shows (e.g. Age of the Gods Roulette)
Feature: emphasis on high-quality studios and broad integration for operators.

Pragmatic Play Live

Strengths: Fast segment growth, blackjack, roulette, Sic Bo, Mega Wheel show.
Focus: European and Asian markets, adaptation for different languages.

Ezugi (part of Evolution)

Direction: games for local markets (Andar Bahar, Teen Patti, Turkish Blackjack).
Feature: niche content and support for local audiences.

Authentic Gaming

Uniqueness: broadcasts straight from land-based casinos.
Products: live roulettes from Europe's real-life gambling houses

How live studios are arranged

Physical equipment: roulettes, card tables, wheels, automatic shufflers.
Cameras and angles: multi-camera shooting HD/4K for different viewing angles.
Lighting and sound: professional equipment for clear pictures and clear sound.
Dealers: are trained in game rules and interaction with the audience.
Control: each table is monitored by supervisors and fixed for regulators.

Technologies that enable

1. OCR (Optical Character Recognition): Captures maps and roulettes, transferring data to the system instantly.
2. RGS (remote game server): controls bets and payments, synchronizing the results with the real process.
3. Streaming platforms: low latency (1-2 seconds), adaptive quality for the player's Internet.
4. Data protection: encryption of connections, anti-DDoS, backup translation channels.

Honesty and licenses

All live games are certified in the same way as slots: RNG is replaced by physical randomness (shuffling cards, spinning roulette).
Studios are licensed in jurisdictions: Malta (MGA), United Kingdom (UKGC), Gibraltar, Romania, Canada.
Translation data and logs are saved for possible audit.

How live games differ from slots

Slots: run on RNG, fully digital.
Live games: Rely on real equipment, but with digital betting control.
Advantage: the trust of players who see the process with their own eyes.
Minus: higher load on infrastructure and cost for the provider.

Result

Behind the scenes of the live casino are giant studios with advanced technology, professional dealers and strict regulatory control. Evolution, Playtech, Pragmatic Play, Ezugi, Authentic Gaming and other providers determine what the atmosphere of an online casino will be: closer to a classic gambling house or to a modern show.

The live segment is the merit of the provider exclusively: it is he who forms the quality of broadcasts, the honesty of the process and the convenience of the interface, and the casino only provides access to these products.